Civility in the Workplace Writing and communication skills have

Writing and communication skills have degraded with more and more people communicating through email and text messaging

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the level of attention you give your spouse when they are talking to you

Civility in the Workplace Writing and communication skills haveWhile a training program on workplace manners and courtesy may seem like overkill, the reality is that perceived rudeness can drastically affect an organization. Understanding uncivil behaviour and workplace etiquette can have a direct impact on the bottom line. The Civility in the Workplace course introduces the concept of civility, its importance to a company, as well as its typical causes and effects. It teaches the skills needed to effectively